At Slipstream, we work to streamline IT Support and provide managed solutions with a strategic consulting and global leadership management approach. Our solutions are designed exclusively for emerging pharma and biotech organizations.

Slipstream’s industry-leading solutions free clients from the demands of internal IT and allow them to rapidly advance their mission. Led by a leadership team that has been together for over 10 years, you will join a proven team, culture, and strategy to drive innovation within the IT outsourcing industry while developing your skillset with the opportunities for internal growth.

Job Summary

The Director of Application Development & Network Infrastructure is a senior leadership role responsible for the strategic direction, architecture, and hands-on management of enterprise application platforms and network infrastructure within a pharmaceutical organization. This role oversees the full lifecycle of critical business applications—including Veeva Vault, NinjaOne, LogicMonitor, Tenable, Datto, Huntress, and Azure SSO/MFA—while driving the design, implementation, and optimization of secure, scalable network operations.

Reporting to the Head of Infrastructure and Operations, this director will lead cross-functional technology teams, champion continuous improvement, and ensure all systems and infrastructure comply with GxP, FDA 21 CFR Part 11, HIPAA, and SOX regulatory requirements. The ideal candidate combines deep technical expertise with strategic vision, thriving in both executive-level planning and hands-on system development.

Responsibilities

Application Development & Platform Management

• Lead the strategic roadmap, configuration, customization, and lifecycle management of Veeva Vault (QualityDocs, QMS, RIM, Training) ensuring alignment with regulatory and business needs across clinical, quality, and regulatory affairs.
• Own integration strategies between Veeva Vault and other enterprise platforms, ensuring seamless data flows, validated interfaces, and audit-ready configurations.
• Direct the development and maintenance of custom applications, scripts, and automation workflows to enhance operational efficiency and reduce manual processes.
• Establish and enforce application development standards, code review practices, and SDLC methodologies compliant with GAMP 5 and 21 CFR Part 11.
• Manage application performance monitoring, capacity planning, and release management processes to ensure high availability and system reliability.
• Lead vendor evaluation, selection, and relationship management for application platforms, negotiating enterprise licensing agreements and service-level commitments.

Network Infrastructure & Operations

• Design, implement, and maintain enterprise network architecture including LAN, WAN, SD-WAN, VPN, firewall, and wireless infrastructure across multi-site pharmaceutical environments.
• Deploy and manage NinjaOne for endpoint management, remote monitoring, patch management, and automated remediation across all organizational endpoints.
• Implement and optimize LogicMonitor for comprehensive infrastructure monitoring, alerting, and capacity planning across on-premises and cloud environments.
• Manage Tenable vulnerability scanning platform to identify, prioritize, and remediate security vulnerabilities across the network and application stack in alignment with risk management frameworks.
• Oversee Datto business continuity and disaster recovery solutions, including backup strategy design, recovery testing, and incident response procedures.
• Deploy and manage Huntress managed threat detection and response platform, ensuring proactive threat hunting, incident investigation, and endpoint protection.

Identity, Access Management & Security

• Architect and administer Azure Active Directory SSO and MFA solutions, enforcing Zero Trust security principles and conditional access policies across all enterprise applications.
• Design and implement identity governance frameworks including role-based access control (RBAC), privileged access management (PAM), and automated provisioning/deprovisioning workflows.
• Collaborate with cybersecurity and compliance teams to conduct regular access reviews, penetration testing, and security posture assessments.
• Develop and maintain security incident response plans, business continuity documentation, and disaster recovery procedures aligned with pharmaceutical regulatory standards.

Regulatory Compliance & Quality Assurance

• Ensure all IT infrastructure, applications, and network systems comply with GxP, FDA 21 CFR Part 11, HIPAA, GDPR, SOX, and ISO 27001 requirements.
• Lead computer system validation (CSV) efforts for all regulated applications, maintaining validated states and supporting electronic records and electronic signatures.
• Partner with QA, regulatory, and compliance teams to align IT practices with industry regulations, audit requirements, and inspection readiness.
• Maintain and enhance comprehensive documentation, Standard Operating Procedures (SOPs), and change control records for all IT systems and processes.
• Support internal and external audit activities, vendor qualification processes, and regulatory inspections.

Leadership & Strategic Planning

• Build, mentor, and lead a high-performing team of application developers, network engineers, and infrastructure specialists.
• Develop and manage departmental budgets, capital expenditure plans, and technology investment roadmaps.
• Drive cloud migration strategies and hybrid cloud optimization across AWS and Azure environments.
• Promote DevOps, site reliability engineering (SRE), and infrastructure-as-code (IaC) practices to accelerate delivery and improve system resilience.
• Foster a culture of continuous improvement, innovation, and cross-functional collaboration across R&D, clinical, manufacturing, regulatory, and commercial teams.

Required Qualifications

• Bachelor’s degree in computer science, Information Technology, Engineering, or a related technical field. Master’s degree preferred. Equivalent experience will be considered.
• 12+ years of progressive IT experience with at least 7–10 years in senior leadership roles overseeing application development, network infrastructure, and IT operations in pharmaceutical, biotech, or life sciences organizations.
• Demonstrated hands-on expertise with Veeva Vault platform (configuration, administration, integration, and lifecycle management) in regulated pharmaceutical environments.
• Proven experience deploying and managing NinjaOne, LogicMonitor, Tenable, Datto, and Huntress in enterprise production environments. Ideally, candidates will have hands-on experience with these tools.
• Deep expertise in Azure Active Directory, SSO/MFA implementation, conditional access policies, and identity governance.
• Strong hands-on experience designing and managing enterprise network infrastructure including LAN, WAN, SD-WAN, VPN, firewalls, and wireless systems.
• Extensive knowledge of GxP, FDA 21 CFR Part 11, HIPAA, GDPR, SOX, and ISO 27001 compliance frameworks and their application to IT systems.
• Proven track record leading digital transformation initiatives including cloud migrations, automation programs, and IT modernization efforts.
• Strong vendor management skills including enterprise contract negotiations with cloud providers, SaaS vendors, and managed services organizations.
• Excellent strategic thinking, communication, and executive presentation skills with the ability to influence senior leadership and cross-functional stakeholders.
• Experience leading multi-site and global IT operations in pharmaceutical R&D, manufacturing, or clinical settings.

Preferred Qualifications

• ITIL v4 Foundation or Expert certification.
• CISSP (Certified Information Systems Security Professional) or CISM certification.
• AWS Solutions Architect or Azure Solutions Architect Expert certification.
• Veeva Vault Certified Administrator or Developer certification.
• PMP or Agile/Scrum certifications.
• Experience with DevOps toolchains (Jenkins, Terraform, Ansible, Docker, Kubernetes)
• Familiarity with ITSM platforms (ServiceNow, Jira Service Management)

Work Schedule

The typical work schedule is Monday through Friday, 8:00 AM to 5:00 PM. Flexibility is required to accommodate departmental needs, project deadlines, and stakeholder time zones. Periodic overtime, including evenings and weekends, may be necessary to meet critical deliverables. For all remote meetings, on-camera attendance with appropriate business attire and the standard Slipstream virtual background is expected.

Work Location

• This position is expected to be 90% on-site at the Hampton, NJ location and 10% remote.
• For all remote meetings, employees are required to be on-camera with appropriate business casual attire and background.

Physical Requirements

• This position requires the ability to remain in a stationary position, often standing or sitting for prolonged periods.
• The ability to move about to accomplish tasks, adjusting or moving objects up to 20 pounds in all directions.
• Communicating verbally and in written form with others to exchange information.
• Exposure to a standard office environment with average room temperatures and no adverse environmental conditions expected.

Hourly Rate

• $150/hr.-$160/hr.

Slipstream is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation or identity, national origin, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Slipstream makes hiring decisions based solely on qualifications, merit, and business needs at the time.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.