Introduction

At Slipstream IT we work to streamline IT Support and provide managed solutions with a strategic consulting and global leadership management approach. Our solutions are designed exclusively for emerging pharma and biotech organizations. Slipstream’s industry-leading solutions free clients from the demands of internal IT and allow them to rapidly advance their mission. Led by a leadership team that has been together for over 10 years, you will join a proven team, culture, and strategy to drive innovation within the IT outsourcing industry while developing your skillset with the opportunities for internal growth.

Responsibilities

• Perform configuration changes.
• Administer firewalls, switches, load balancers, and wireless access points.
• Troubleshoot network hardware and resolve connectivity issues.
• Monitor network availability, ISP performance, and remediate alerts.
• Apply firmware updates and security patches to network devices.
• Monitor SSL/TLS certificates for expiration and renewal.
• Optimize network performance through continuous monitoring and tuning.
• Maintain configuration backups for network devices.
• Manage event escalations and coordinate incident resolution.
• Provision VLANs, assign IPs, and configure network ports.
• Administer access control and security policies.

Supported Technologies

• Firewalls: Palo Alto, Checkpoint
• Switching & Routing: Cisco, Meraki, Aruba

Qualifications & Skills

• Proven experience in network engineering, administration, or support.
• Hands-on experience with firewalls, switches, and wireless access points.
• Strong troubleshooting skills for hardware and network issues.
• Experience with network monitoring, performance tuning, and event escalation.
• Familiarity with security patching, firmware updates, and change management.
• Ability to provision and configure VLANs, IP addressing, and port assignments.
• Knowledge of access administration and certificate management.
• Excellent communication skills and client-focused mindset.
• Industry certifications (CCNA, CCNP, PCNSE, etc.) are a plus.

Benefits

• 401k match
• Comprehensive group health, dental, vision benefits
• Life insurance/LTD
• Discretionary PTO
• Salary Range: $105,000-$115,000

Slipstream IT is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation or identity, national origin, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Slipstream IT makes hiring decisions based solely on qualifications, merit, and business needs at the time.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.