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Systems Engineer – AWS Specialist Philippines or India, 9 am - 6 pm US EST

Department: Cloud Services
Location:

At Slipstream IT, we provide managed solutions with a strategic consulting and global leadership management approach, exclusively designed for emerging pharma and biotech organizations. Our solutions free clients from the demands of internal IT and allow them to rapidly advance their mission. We're currently seeking an experienced Security Analyst to join our team and take an active role in advancing our security offering and capabilities to better serve our clients. The successful candidate will be responsible for: Key

Responsibilities:

  • Own day-to-day support and implementation of infrastructure services across AWS, Linux, and Windows environments, with a focus on:
    • EC2 provisioning, IAM policy design, CloudWatch and CloudTrail setup
    • AWS Backup configuration and lifecycle management
    • Route 53 record management and DNS automation
    • WAF (Web Application Firewall) implementation and tuning for public-facing workloads
    • Configuring AD-integrated Linux workloads (e.g., SSSD, Kerberos auth)
    • Microsoft Active Directory and DNS – domain joins, DNS forwarders, zone management
    • Windows system administration – services, RDP, permissions, patching
  • Administer and harden Linux systems:
    • RHEL, Debian, Ubuntu, or Amazon Linux 2
    • Systemd services, log rotation, SSH key handling, OS security hardening
  • Support containerized workloads and Kubernetes environments:
    • Docker image management, Compose, private registries
    • Kubernetes operations via EKS or self-hosted clusters
    • Basic CI/CD pipeline awareness (GitHub Actions or similar)
  • Support hybrid virtualization and storage environments:
    • VMware vSphere (host and storage integration, snapshots, HA/DRS)
    • SAN/NAS and iSCSI, NFS, and S3-integrated storage lifecycles
  • Implement and support RMM and patching workflows:
    • ConnectWise RMM and/or Syxsense
    • Patch orchestration and remote support utilities
  • Work collaboratively with life sciences clients:
    • Understand GxP-aligned environments and CFR Part 11 requirements
    • Comfortable leading small projects or serving as technical SME

Requirements:

  • Minimum Certification: AWS Solutions Architect – Associate
  • Preferred Certification: AWS Solutions Architect – Professional (must commit to obtain within 6 months if not held)
  • Additional Preferred Certification: Kubernetes Administrator (CKA)
  • Experience Requirements:
    • 7+ years in AWS/Linux/Windows infrastructure support roles
    • 5+ years in VMware vSphere and hybrid storage environments
    • 2+ years working in a GxP or regulated client environment
    • Familiarity with ITIL-aligned service workflows (incident, change, problem)
  • Tool Experience:
    • AWS Console, CloudWatch, Route 53
    • GitHub for basic automation workflows or scripting version control
    • Ansible or Puppet for configuration management and infrastructure as code
    • ITGlue for documentation
    • ServiceNow for ITSM workflows
    • ConnectWise RMM, LogicMonitor, and Syxsense for infrastructure monitoring/patching

Traits & Soft Skills:

  • Security-focused with a strong understanding of the principle of least privilege
  • Excellent communication and documentation discipline
  • Self-driven, team-oriented, and project-capable
  • Calm under pressure, client-first mentality

We're seeking someone who is driven, devoted to continuous learning and improvement, and passionate about staying up-to-date with the latest trends and best practices in security analysis and management. As a member of our team, the candidate will have opportunities for internal growth, work with industry-leading solutions, and help to drive innovation within the IT outsourcing industry.

We're committed to providing our clients with the best possible service and support, and we're looking for individuals who share our passion and dedication. If you meet the above qualifications and are interested in a challenging and rewarding position, we encourage you to submit your resume and cover letter.

Slipstream IT is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation or identity, national origin, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Slipstream IT makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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